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Krisp is a voice AI platform that the maker says is built for meetings, call centers, and developers. It offers three separately installed products that run on one voice engine: an AI Meeting Assistant, Call Center AI, and an AI Voice SDK for developers. This review is based only on information the maker has published; we have no firsthand experience with the product, and all marketing claims are the maker’s and are not independently verified.
What Krisp says it is
According to the maker, Krisp is a voice AI platform that combines meeting assistance, call center tools, and a developer SDK on a single voice engine. The AI Meeting Assistant is described as a bot-free note taker that provides transcription, recording, summaries, and action items. Call Center AI includes noise cancellation, accent conversion, voice translation, agent assist, and analytics. The AI Voice SDK is intended for developers who want to build voice AI features into their own applications.
The maker also says Krisp offers “number one noise cancellation,” shows a G2 rating on its page, and lists compliance certifications including SOC 2, GDPR, HIPAA, and PCI-DSS. We have not independently verified any of these claims, ratings, or certifications.
Main features listed by the maker
- Noise cancellation: Removes background noise, echo, and cross-talk from audio.
- Accent conversion: A Call Center AI feature that can alter accents during calls.
- Voice translation: A Call Center AI feature that provides translation of spoken dialogue.
- Meeting transcription and recording: The AI Meeting Assistant records and transcribes meetings.
- AI summaries and action items: The assistant generates meeting notes, summaries, and follow-up action items.
- Custom vocabulary: Users can add up to 750 custom terms to improve recognition accuracy.
- Ask Krisp: A feature that lets you ask questions about your transcripts after a meeting.
- Pre-meeting agendas and recording presets: The assistant can set an agenda before a meeting and apply recording preferences automatically.
- Multiple meeting entry methods: Users can upload audio or video files, use the Chrome extension, or have a bot join the meeting.
- Mobile app for in-person meetings: A mobile app is available for capturing in-person meetings, but the maker says it does not yet include noise cancellation.
- Meeting platform compatibility: Works with Zoom, Google Meet, Microsoft Teams, Slack Huddles, Webex, Discord, and others.
- Third-party integrations: Integrations include Salesforce, HubSpot, Slack, Zapier, Outlook, and Google Calendar.
- Language support: English transcription runs on-device; server-based transcription supports more languages. The official page is inconsistent about whether that total is 15 or 16 languages, so you should check the current list before relying on it.
Who the maker says it is for
The maker positions Krisp as a flexible platform for three main audiences:
- Meeting users: People who want meeting notes, recordings, summaries, and action items without requiring a bot to join the meeting.
- Call center teams: Organizations that need noise cancellation, accent conversion, voice translation, agent assist, and analytics for their call operations.
- Developers: Those who want to embed voice AI features into their own software using the AI Voice SDK.
Because the products are separately installed, you can choose only the tool that fits your role rather than using all three.
Trial and pricing
The maker offers a free sign-up for Krisp. However, the page we read does not list plan details or prices, and the maker does not clarify what the free plan includes beyond the ability to sign up. Plans and prices change frequently, so the only reliable way to know current costs or trial options is to check the official Krisp website. No pricing or discount information is available in this review.
What to check before you sign up
- Mobile app limitation: The mobile app for in-person meetings does not yet include noise cancellation, so if you need noise removal on the go, confirm that the desktop app or another product is sufficient.
- Language count: The page is inconsistent about whether server-based transcription supports 15 or 16 languages total. Verify the current language list on the official site, especially if you need a language other than English.
- Unverified claims: The maker’s statement about being number one for noise cancellation, the G2 rating, and the listed compliance certifications are not independently verified by us. Check the maker’s evidence and any third-party sources.
- Recording and consent rules: If you use the bot to join meetings or rely on meeting transcription, make sure you have permission from all participants and understand the legal or ethical requirements in your region.
- Feature scope by product: Features like custom vocabulary, Ask Krisp, and presets may apply only to the AI Meeting Assistant, not to Call Center AI or the SDK. Review the product-specific details.
- Data handling and compliance: If you work in healthcare, finance, or another regulated field, review the maker’s compliance documentation and how voice data is stored, processed, and protected.
Who it may suit
- People who attend many online meetings and want automated summaries and action items without adding a visible bot.
- Remote workers in noisy environments who want to clean up audio before sending it to others.
- Call center teams looking for accent conversion, voice translation, and agent assist tools in one platform.
- Developers who want a ready-made voice AI SDK to integrate into their own products.
- Users who prefer a modular approach and only want the specific product they need.
Who may want to skip it
- Those who need noise cancellation on the mobile app for in-person meetings, since the maker says that feature is not included there yet.
- Users who require transcription in a specific language and want a clear, stable list of supported languages before committing.
- People who are uncomfortable relying on a third-party voice AI service for sensitive meetings and need more clarity about data handling.
- Teams that want one unified product with all features enabled, rather than three separately installed tools with different capabilities.
Bottom line
Krisp appears to offer a broad voice AI platform with useful tools for meetings, call centers, and developers. The AI Meeting Assistant’s bot-free note-taking approach and the Call Center AI’s accent and translation features stand out in the maker’s description. However, the maker’s performance claims are not independently verified, and several details—like language count and the mobile app’s lack of noise cancellation—require careful checking. If you are looking for meeting notes, noise cancellation, or call center voice AI, Krisp may be worth exploring, but confirm current features, plans, and compliance information directly with the maker.
Try Krisp here: Krisp official site (affiliate link)
Features and plans can change. This article is based on information the maker published and was written with AI assistance and edited by a person.